--- title: Our People: Ross Fraser, From Operator to Supervisor & now Firefighter description: Meet Ross Fraser. He joined the Steel & Tube family 11 years ago, starting as an Operator and working his way up to a Supervisor and now Firefighter. image: https://promos.steelandtube.co.nz/hubfs/Ross%20Fraser%20Volunteer-1.jpg --- [![S&T-Logo-Square-Red](https://promos.steelandtube.co.nz/hubfs/S%26T-Logo-Square-Red.jpg "S&T-Logo-Square-Red")](https://steelandtube.co.nz/) - [PRODUCTS](https://steelandtube.co.nz/products) - [CATALOGUES](https://steelandtube.co.nz/catalogues) - [SPECIFIERS](https://steelandtube.co.nz/specifiers) - [ABOUT US](https://steelandtube.co.nz/about-us-0) - [About Us](https://steelandtube.co.nz/about-us) - [– History](https://steelandtube.co.nz/corporate/history) - [– Supporting Our Communities](https://steelandtube.co.nz/supporting-our-communities) - [– Work at Steel & Tube](https://steelandtube.co.nz/corporate/employment) - [Management & Governance](https://steelandtube.co.nz/corporate/governance-1) - [– Board of Directors](https://steelandtube.co.nz/corporate/board) - [– Executive Team](https://steelandtube.co.nz/corporate/senior-management) - 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Ross has been part of the Steel & Tube crew for almost 11 years, first in Auckland Roofing, then Logistics, to where he is now. Outside of Steel & Tube, Ross is also one of the nearly 12,000 [Fire and Emergency volunteers](https://hubs.la/Q01vz3TB0) across the country. Napier's Distribution Manager, Jon-Paul Anderson says "Ross’s time with Steel & Tube has been strongly focused on health and safety. The company supported Ross as he completed a National certificate in occupational[health  and safety](https://hubs.la/Q01vz4NR0) back in 2018."  "With my support, Ross takes the lead on all things safety-related on top of his operational Role at our busy Napier site. I think this all crosses over into his passion to be a volunteer fireman in his hometown of Waipawa." Jon-Paul. [Fire and Emergency volunteers](https://hubs.la/Q01vz4Rb0) are a crucial part of the 600 brigades nationwide, supporting not just firefighting, but also medical incidents, accidents, severe weather events and other requests for help in our communities. This is why Steel & Tube are proud to support employees volunteering, recognising the invaluable skills and personal growth gained, as well as backing the wider community. Let's see what Ross has to say about his experience as a volunteer: ### How long have you been with Steel & Tube? I have been with Steel & Tube for almost 11 years. My first two years were in Auckland creating roofing as an End Operator on the folder. I moved through to Rainwater Operator and then Dispatch Leading Hand / Logistics Organizer. ![Ross Fraser, Operations Supervisors in Distribution Napier](https://promos.steelandtube.co.nz/hubfs/Ross%20Fraser%20Volunteer-4-jpg.jpeg) ### What does your current role involve as an Operations Supervisor? My day-to-day involves organising transporters and local shipments, calling to collect customers, cutting orders as well as staff allocations of jobs/orders to be picked, and dispatching duties. Also, in my spare time health and safety tasks, training etc. ### How long have you been volunteering for Fire and Emergency? I have been a firefighter officially since November this year after having been with the Brigade for 2 ½ years getting prior training on the skills needed for the recruit's course in Rotorua. I am making my way up to be a Pump Operator as well as an Emergency Response driver (being able to drive under lights & sirens). ![Jon-Paul (Left) and Ross Fraser (Right) receiving Volunteer support award](https://promos.steelandtube.co.nz/hubfs/Ross%20Fraser%20Volunteer-8-jpg.jpeg) ### What's the best part about the brigade? The brigade is like a second family these days and we all help each other with various jobs/tasks outside of fire stuff. ### Do you think the fire service has helped you develop any skills at work? As part of the brigade, it has helped me keep the focus on our tasks at hand and not sweat the small stuff. ### If there's someone on the fence about becoming a volunteer firefighter, what would you say to them? If anyone is sitting on the fence, do it, give it a shot. As a wise friend once said you never never know, if you never never try. But all jokes aside, it is serious but there is fun to be had along the way.   To see more of the communities Steel & Tube love, head over to:[https://steelandtube.co.nz/supporting-our-communities](https://steelandtube.co.nz/supporting-our-communities) - ![Ross Fraser Volunteer Firefighter in Waipawa](https://promos.steelandtube.co.nz/hubfs/Ross%20Fraser%20Volunteer-2-1.jpg "Ross Fraser Volunteer Firefighter in Waipawa") ###### Ross Fraser Volunteer Firefighter in Waipawa   - ![Steel & Tube Employer certificate](https://promos.steelandtube.co.nz/hubfs/Ross%20Fraser%20Volunteer-6-1.jpg "Steel & Tube Employer certificate") ###### Steel & Tube Employer certificate - ![Ross Fraser and the Waipawa firetruck](https://promos.steelandtube.co.nz/hubfs/Ross%20Fraser%20Volunteer-2-2.jpg "Ross Fraser and the Waipawa firetruck") ###### Ross Fraser and the Waipawa firetruck - ![Ross Frasers Health and Safety Qualitfication](https://promos.steelandtube.co.nz/hubfs/Ross%20Fraser%20Volunteer-7-1.jpg "Ross Frasers Health and Safety Qualitfication") ###### Ross Frasers Health and Safety Qualitfication [![Shop Online](https://no-cache.hubspot.com/cta/default/6712168/7a0cd199-edc8-42a8-9d6b-cbba36b8f2bd.png)](https://cta-redirect.hubspot.com/cta/redirect/6712168/7a0cd199-edc8-42a8-9d6b-cbba36b8f2bd)         [![Talk to a Specialist](https://no-cache.hubspot.com/cta/default/6712168/645175f0-a562-49cf-978a-2f4a175f27ea.png)](https://cta-redirect.hubspot.com/cta/redirect/6712168/645175f0-a562-49cf-978a-2f4a175f27ea) ### Let Us Know What You Thought about this Post. 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